Privacy Policy
This policy explains what information Russian Translation Pros collects when you contact us or visit www.russian-translation-pros.com, how we use it, and the choices you have. Questions about this policy can be sent to [email protected].
Information you send us
When you request a quote or place an order by email, WhatsApp, phone or text, you share your name, contact details and the documents or details we need to complete the work. Documents often contain personal information, such as names, dates of birth, addresses or identification numbers. We use this information only to prepare your quote, complete the translation or interpreting assignment, deliver the result, bill you and stay in touch about your order.
Who sees your documents
Your documents are seen only by the people who work on your order: the translator, editor, interpreter or notary assigned to it. All of them are bound by confidentiality, and we sign a non-disclosure agreement on request. We do not sell or rent your personal information, and we do not share it with anyone else unless you ask us to or the law requires it.
Payments
Payments are processed by PayPal or by the card processor you choose. We do not see or store your full card number.
How long we keep information
We keep your documents only as long as we need them to complete your order. If you ask, we will delete your documents and translations right away, including the copies held by the translator who worked on your order. We may keep basic billing records, such as invoices, as required for our business and tax records.
Website analytics and cookies
We use StatCounter to see how visitors use our website, for example which pages are visited and what kind of browser is used. StatCounter uses cookies for this and does not tell us who you are. Our website is delivered through Cloudflare, which may set cookies needed to keep the site secure and fast. You can block or delete cookies in your browser settings.
Advertising
Some pages of this website, such as our Russian TV page, may show ads served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites on the Internet. You can opt out of personalized advertising in Google Ads Settings, or opt out of some third-party vendors' cookies at www.aboutads.info.
Links to other websites
Our Russian TV and radio pages link to the websites of TV channels and radio stations. Those websites have their own privacy policies, and we are not responsible for their content or practices.
Children
Our services are intended for adults. When a translation involves a child's documents, we work with the parent or guardian who orders it.
Your choices
You can ask us what information we hold about you, or ask us to correct or delete it, by writing to [email protected]. We will answer within a reasonable time.
Changes to this policy
If we change this policy, we will update the date at the top of this page.